Quicktext hotel chatbot Hotel Policies | Warwick New York
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Hotel Policies

Minimum Age Requirements

All guests must be 21 years or older to confirm guestroom accommodation at Warwick New York Hotel. A valid photo ID must be presented at the time of check in for age verification. Accommodation with access to mini bar alcohol will only be granted to those guests with a valid ID confirming 21 years of age or older. Any guest who does not meet the minimum legal drinking age of 21 will be denied room service that includes alcohol.

No Gathering Policy and Non-Registered Persons Visitation Policy:

For the well-being and safety of our guests, gatherings and loud disturbances of any kind in the guest rooms or on the guest room floors are prohibited at all times. A gathering is defined as five or more non-registered guests visiting or gathered in the guest room at any time. In the event of a reported disturbance, we will reiterate our policy and ask for compliance. Should the disturbance persist, the guests in violation of our policy will be asked to leave the hotel immediately and without refund. The registered hotel guest(s) is responsible for all persons visiting.  Non-registered guests are not permitted to visit guest rooms or guest room floors between 10pm and 6am. If a registered guest wishes to allow a non-registered guest to visit between 10pm and 6am, they must register the guest to the guest room in advance. If a registered guest violates our non-registered persons visitation policy, we will reiterate our policy and ask for compliance. Should the violation of policy continue, the registered guest(s) will be asked to leave the hotel immediately and without refund. If a guest room is found to be abnormally dirty or if any damages are found, a charge may be assessed to clean the excess or repair the damages. 

Green Program Initiative 

You have the option to decline Housekeeping Services during your stay.  For helping us care for our environment and conserve natural resources, we are pleased to offer you a $10.00 credit for use in our restaurant and lounge,   You may “Opt Out” of housekeeping services for up to 3 days, however housekeeping will service your room after three days.  

Here is how the program works:

  • Dial: 7830 to notify the front desk as soon as possible that you wish to “Opt Out” of housekeeping services
  • Food & Beverage charges are not cumulative.  To be eligible for the $10 credit, a minimum of $10 must be charged to your room.
  • Due to your room needing service after your Check-out the $10 credit is not available on the day of your departure.

Please note this offer is not valid on day of departure.

Hotel Payment Policy

In order for guest accommodation to be confirmed at the time of check in, sufficient credit credentials for payment of accommodation must be provided through the authorization of a debit/credit card with an allowance on deposit to cover incidentals that may occur. When a debit or credit card is presented for authorization, please be advised that a credit hold in the amount of guest room charges, applicable taxes and a provision for incidental charges will be placed on the banking account. 

Accepted Methods of Payment

 

Smoking Policy

It is the policy of Warwick New York Hotel that all areas of our Hotel are smoke-free. This includes, but is not limited to guest rooms, balconies, Randolph’s patio and emergency exits / stairwells. Guests or members of the public who breach the policy will be asked to stop smoking and if they fail to comply will be asked to leave the premises. 

Smoking of any kind is not permitted within 25 feet from any hotel entrance. A $500 fee will be charged to the credit card on file for any violation of this policy.

Room only rate:

  • Up to two children 12 years and under may stay for free when sharing a room with up to two adults and when using existing bedding (where maximum room occupancy laws allow)
  • Crib is complimentary based upon request and on availability
  • Rollaway bed is available for registered guests upon request based upon availability (a $30 fee applies)

Bed & Breakfast rate:

  • Up to two children 12 years and under may stay when sharing a room with up to two adults and when using existing bedding (where maximum room occupancy laws allow)
  • Children below 5 years old may eat breakfast free of charge. Half-price breakfast applies for children aged between 5 and 12 years old. Children aged 12 and above are charged the full price. Children must be accompanied by at least one adult
  • Crib is complimentary upon request and on availability

The above are not available with room rates negotiated for groups of ten or more rooms, travel industry rates or any special promotions unless explicitly included and confirmed in writing. 

Early Departure Policy

Rates quoted are based on check-in date and the length of stay shown. Guests checking out prior to their confirmed departure date will incur an “early departure fee” equal to the rate confirmed for one night. 

Pet Policy

Warwick New York does not accept pets with the exception of service animals. 

Guest Package Receiving and Shipping

The Warwick New York hotel will receive packages for guests pre-arrival and during their stay. There will be a fee imposed that will vary depending upon the size and weight of the package. 

 

Storage Policy 

We provide storage for luggage/items for $2 per item.