Frequently Asked Questions

We offer a secure parking space at a rate of 19 EUR/day.
(Max vehicle height accepted: 190 CM / 6.23 ft).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.

Electric cars:
Unfortunately we do not have an electric vehicle charging station.
The closest electric vehicle charging station is located at:
• Bluely Charging Station, 23 Rue Duquesne, 69006 Lyon, France
• The distance is 0.7 km / 0.43 mi from the property
• Directions

Bike parking:
We do not have a bike parking area in the property.
The closest bike parking area is located at:
• 6006 Boulevard des Belges, 69006 Lyon, France
• The distance is 0.4 km / 0.25 mi from the property
• Directions

Warwick Reine Astrid Lyon has a restaurant " Le Lounge"

• Restaurant Le lounge:
 • French, Family style
 • Open on Mon, Tue, Wed, Thu and Fri.
 • Open all year.
• Opening times:
 • Mon to fri : Lunch: from 12:00 to 14:00.Dinner: from 19:00 to 22:00.
 • price range: $$

Restaurant Le lounge menu

• Open for guests and visitors.
• Lunch boxes are not available.
• Max capacity: 30 pers.
• Pets ( small size - less than 5 kgs)  are accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• No dress code is required

Check In time is 03:00 pm.
For early check In from 10:00 am et 03.00 pm, an extra charge of 70.00 € will apply

For check In before 10:00 am, we recommend booking the night before your arrival.

Check Out time is 11.00 am 

For late check Out until 04.00 pm, an extra charge of 50.00 € will apply. For check Out later than 04.00 pm, the rate of the night will be charged

Breakfast is served daily from 07:00 to 10:30 in the Roseraie's room overlooking the private garden
For your confort, breakfast can also be served in your room if you prefer (price 27 EUR / person).

Deluxe Room rooms have 1 queen size bed (160x200cm / 60" x 80")
Premium Suite rooms have 1 queen size bed (160x200cm / 60" x 80") or 1 sofa bed (140x20cm / 55" x 70")
Executive Suite rooms have 1 queen size bed (160x200cm / 60" x 80") or 1 sofa bed (140x20cm / 55" x 70")
Privilege Suite rooms have 1 king size bed (180x200cm / 76" x 80") or 2 single beds (90x200cm / 35" x 80") or 1 sofa bed (140x20cm / 55" x 70")

We have 88 rooms.

• 11 Deluxe Room room(s) of 35 M² with a capacity of up to 2 guest(s).
• 55 Premium Suite room(s) of 55 M² with a capacity of up to 4 guest(s).
• 21 Executive Suite room(s) of 77 M² with a capacity of up to 5 guest(s).
• 3 Privilege Suite room(s) of 90 M² with a capacity of up to 6 guest(s).
• Main amenities: TV, air conditionner.

After a busy day, treat yourself to a relaxing break in our new fitness center, completely renovated in February 2024

Open every day from 6.30 am to 10.00 pm 

Breakfast is open to guests and visitors:
• Price per adult: 25 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.

Deluxe Room rooms have 1 queen size bed (160x200cm / 60" x 80")
Premium Suite rooms have 1 queen size bed (160x200cm / 60" x 80") or 1 sofa bed (140x20cm / 55" x 70")
Executive Suite rooms have 1 queen size bed (160x200cm / 60" x 80") or 1 sofa bed (140x20cm / 55" x 70")
Privilege Suite rooms have 1 king size bed (180x200cm / 76" x 80") or 2 single beds (90x200cm / 35" x 80") or 1 sofa bed (140x20cm / 55" x 70")

Deluxe Room have a shower.
Premium Suite have a shower or bathtub.
Executive Suite have a shower or bathtub.
Privilege Suite have a shower and bathtub.

When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).

We don't have a swimming pool.
We can recommend you this one below:
Piscine Saint Exupéry
11 Rue Pétrus Sambardier, 69004 Lyon, France
Details
Directions

We are sorry to hear you have a complaint.
To submit your grievance, please send an email to: info.lyon@warwickhotels.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

Your pets are welcome.
Pets allowed for an additional fee of 25EUR per pet, per night.
Service animals are welcome and free of charge.
• Pets ( small size - less than 5 kgs)  are accepted in all restaurants.
• Pets are not accepted in our breakfast room

Public transport options are:

Airports
• Lyon Airport (LYS), 26 km/16 mi, directions here

Train stations
• Lyon Part de Dieu train station, 3 km/2 mi, directions here

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel and shampoo
Upon request:
• For free:
Hair conditioner, cotton swabs, toothbrush and toothpaste
Not available:
Bathrobe, bedroom slippers, shower cap, shaving kit, hairbrush, magnifying mirror, bidet, beach towels and pool towels

To reserve a taxi, please send an email to: reception.ra@warwickhotels.com and info.lyon@warwickhotels.com with the following information:
 • Pick-up address
 • Destination
 • Pick-up date
 • Approximate pick-up time
 • Email address
 • Phone number
If this is a round trip, please add:
 • Return date
 • Approximate return time

Here are some approximate taxi fares and time ranges
• Lyon Airport (LYS) 65 EUR, 25mn.
• Massena train station 15 EUR, 5mn.
• Part Dieu Mall 13 EUR, 4mn.
• Place des Terreaux 13 EUR, 4mn.

Our residence is part of Warwick.
- Star rating: 4 stars.
- Service category: Luxury.
More info here